Package Equipment Installation Security Mail boxes Internet Address Support  
Bigpond
  • We use the internet for both business and personal reasons
  • We want 24 x 7 technical support, but it’s not important that we speak to someone who is a trained business Internet expert
  • We want the equipment included i.e. modem and something we can set-up easily ourselves
  • We want a basic level of Internet securitylike anti-virus & anti-spam

1 port modem or 4 port Wi-Fi modem

 Self Installation kit Incoming email virus scan & anti-spam filter 1 POP mail box Dynamic address 24 x 7 Technical Support
Business Broadband Access
  • We use the internet mainly for business reasons
  • We want 24 x 7 technical support and we want to speak to someone who is a trained business Internet expert
  • We want assurance that any technical faults will be responded to quickly to ensure business continuity (1 hour response target for technical faults)
  • We only require Internet access as we already have the equipment i.e. modem/router or are purchasing this separately

N/A

 N/A N/A N/A 1 Static IP address 24 x 7 Business Technical Suppor
Business Broadband Starter
  • We use the internet mainly for business reasons
  • We are wanting to establish a more professional image for our business and also want a business website so that customers/suppliers can easily find out more about what our business does and increase sales
  • We want 24 x 7 technical support and we want to speak to someone who is a trained business Internet expert
  • We want assurance that any technical faults will be responded to quickly to ensure business continuity (1 hour response target for technical faults)
  • We want the equipment included i.e. modem/router and something we can set-up easily ourselves
  • We want a basic level of internet security like anti-virus & anti-spam

4 Port Wi-Fi router (with remote access feature

 Self installation kit Incoming email virus scan & anti-spam filter 2 Microsoft hosted Exchange mail boxes each with 100MB storage (incl. set-up)

1 Static IP address

Domain name registration & hosting (for 1 domain name) Website builder tool

 24 x 7 Business Technical Support
Business Broadband Advantage
  • We use the internet mainly for business reasons
  • We want a broadband service that offers higher levels of security to protect our business against external attacks on our network & applications, and to have peace of mind that our files are security backed-up & restored
  • We want 24 x 7 technical support and we want to speak to someone who is a trained business Internet expert
  • We want assurance that any technical faults will be responded to quickly to ensure business continuity (1 hour response target for technical faults)
  • We want the equipment included & for someone to install it onsite at our premises

Wireless capable Cisco 857 router

 Onsite installation of service & router Hosted internet security scanning for 5 users (incl. set-up). Hosted data backup (1PC/2GB)   1 Static IP address 24 x 7 Business Technical Support
 
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